Something happened last night that inspired me to sit down at my laptop, and tell you all about it.
We'd agreed on pizza and Scrabble. And of course I just happened to have a flyer on my fridge:
"Buy one large pizza, and get the 2nd large 1-topping for half price."
He picked out his, I picked out mine. When I called to place the order, the pizza I wanted (gluten free) only came in medium. Ok, can I have the medium at half price? I realize the GF pizza is more expensive than non-GF, but not that much more. My logic was this: Take the price of a normal large 1-topping pizza, cut the price in half, and apply that to my medium GF pizza.
"Sorry ma'am, we can't do that."
Sigh.
Fine. Just bring me the large for the BF, and my medium GF. At least I was able to use my $5.00 coupon.
Fast forward a couple of hours. I texted my son, who works for a pizza chain in Columbus, and told him my story. By the way, he was recently promoted to shift manager. Yay! His response was this:
"I would have given the customer exactly what she wanted. It's all about making them happy!"
I told him I was proud of him. And being the wonderful son that he is, he texted back: "Nice job at raising me well!"
